| |  |  | (866) 977-4DEF (4333) Whether you call Airgas directly or contact one of our AiRx network distributors, we’re ready to handle
your request immediately.
You don’t have time for
“We’ll get back with you later.” You’ve got a fleet
to keep rolling! | | | |
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| |  | | | Q: How safe is AiRx DEF?
A: AiRx is completely safe for handling and storage.
It is an odorless, colorless, non-flammable, nontoxic
solution that, when handled properly, is
non-hazardous to humans, equipment and
the environment.
Q: How should AiRx DEF be stored?
A: AiRx DEF should be stored in a cool, dry,
well-ventilated area – preferably away from direct
sunlight. The recommended temperature range for
storage is 12°-86° F, but temporary exposure to
warmer temperatures will not degrade its quality
or performance.
Q: What are the best indications of quality
for AiRx or any other DEF product?
A: The best way to know is to look for the
API Diesel Exhaust Fluid Certification mark.
Airgas features this mark on its website and products
to let customers know they’re buying high-quality
DEF that has met diesel engine manufacturer
requirements.
Q: What should I consider when selecting
an AiRx distributor?
A: Each distributor in our nationwide network was
carefully selected because of their proven capability,
reliability and track record of service. And they are
backed by Airgas, so they have the benefit of a
national supplier with a dedicated fleet. | | Q: How do I know how much AiRx DEF to order?
A: We can help you accurately determine
your current and projected needs by
contacting one of our national account managers.
We can also develop a custom delivery plan
that accommodates your ongoing needs.
Q: Can Airgas also provide DEF-related
equipment for my location?
A: Absolutely. DEF equipment is frequently
requested by our customers and, with an
efficient delivery network, your order
can most often be at your location within
two days. We invite you to take a look
at our inventory of DEF equipment here
on the website.
Q: What do you mean by “one-call service”?
A: One-call service is our AiRx commitment to
getting you the answers you need –
or arranging a shipment – within the course
of a single phone call. Our network is built
for efficiency, and our customers deserve
quality service when they call. You can
contact us at (866) 977-4DEF (4333). | |
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